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Dear Clients,

We have critical updates regarding client accounts on our platform. Please take note!

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Here's the situation:

We've identified some clients creating multiple accounts, which is causing significant disruptions in our system. This practice is unacceptable.

To maintain smooth operations and safeguard our services, we have implemented a new policy. Effective immediately, any clients found with multiple accounts will face severe penalties. These penalties include the loss of all sessions they have already purchased and the obligation to reimburse any discounts they have received.

We urge all clients to adhere to this policy and use only one account. It not only promotes a seamless experience for everyone but also ensures fairness and integrity within our platform.

If you have any questions or require assistance, please don't hesitate to reach out to our dedicated support team.

Thank you for your cooperation.

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Best regards,

Sabine Poncelet

Founder 

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